Gwendolyn Brewer is the CEO and lead trainer of Gwendolyn Brewer Training and Development Inc. She is a certified training and development professional with 17 years’ experience. Gwendolyn has trained and coached individuals across various industries including government, private, and corporate sectors. Her career highlight has been onboarding new staff members helping them acquire the necessary knowledge, Skills, and behaviors to become effective in the workplace. She has deep roots in career coaching, professional leadership growth, diversity, and customer service. After spending almost two decades in various management and leadership roles, Gwendolyn has come to the realization that an employee is only as good as their direct supervisor and the organizations leadership team. She has also learned and discovered that the management team and its communication or lack of, can make or break an organization. Gwendolyn’s passion is helping organizations empower and develop their talent from entry level positions up to and including senior leaders and c-suite personnel. Gwendolyn has received high praise for her experience in helping clients master the process for dealing with difficult people and/or customers, transforming managers into highly effective leaders, motivating multiple generations, and improving customer service initiatives. Gwendolyn is a successful entrepreneur and has achieved great academic success earning a Bachelor’s Degree from Northeastern Illinois University and a Master’s Degree in Human Resources from Keller Graduate School of Management
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